This website is operated by Albanian Business Consulting Services LLP, a SaaS Marketing agency in Tirana, Albania. Albanian Business Consulting Services LLP (also referred to as “we” and “us”) may require your personal information through your use of this website. This Privacy Notice describes how we collect and use your personal information and the rights you have concerning that information.

As a business, we are committed to respecting and protecting the privacy of all individuals with whom we interact. We will process your personal information at all times following applicable privacy and data protection laws.

This Privacy Notice explains the following:

What personal information we collect on this website
How we use this information
How we store your personal information
How we secure your personal information
Whether we disclose or share your personal information
Your rights regarding the personal information you provide to us
Our responsibility for website links
How to contact us

The Personal Information we collect on this website

We collect information about how you use our website and the device(s) you use to access our site. This includes collecting unique mobile device ID, or the internet protocol (IP) address online identifiers, which are numbers that can uniquely identify a specific computer or other network devices on the internet. This information is linked to a cookie ID, which we receive and process. You may find more information on our use of cookies on our separate Cookies Notice.

We also collect personal information about you when you make use of any of the interactive features on our website. For example, when you complete data capture forms on our site, or when you respond to a blog on our website, we DO NOT collect confidential information, such as your political or religious beliefs, ethnic background, sexual preference, health or any other sensitive information.

We DO NOT actively seek to collect information about children aged 16 or under. If you have any concerns about your child’s privacy concerning our services, or if you believe that your child may have shared personal information via this website.

How we use this information

Except where required by law, we only use the personal information you provide for the following purposes:

To deliver the specific information or service you have requested. For example, if you have subscribed to our newsletter or submit an enquiry about a job or career opportunity through this site, we will only use the email address you provide to us to respond to that request. Without your express consent, we will not use your contact details for any other purpose.
We ensure that we always have an appropriate legal basis for processing your personal information. For the most part, the processing of your personal information is based on either a) our legitimate interests related to us providing you services you have requested or otherwise your customer relationship with us, or b) your consent, where requested.

How we store your personal information

We are committed to ensuring that your personal information is kept secure and confidential and not kept for longer than is necessary for the purposes they were processed. When your personal information is no longer required, it will be deleted.

From time to time we may ask other members of our group, or third party service providers, to help us manage the information technology systems that are used to process your personal information.

We will only transfer your information to a third party service provider or overseas, where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any information being processed and compliance with applicable privacy and data protection laws. These measures may include the use of Standard Contractual Clauses, the EU-US Privacy Shield, Swiss-US Privacy Shield or your consent. You may request further information on the legal security measures used for such transfers via the contact details given in this Privacy Notice.

How we secure your personal information

We have appropriate security measures in place to prevent unlawful or unauthorised use, access or accidental loss of personal information. We also seek to ensure our service providers do the same.

Information Sharing and Disclosure

We do not sell or rent any personally identifiable information about you to any third party.

We may disclose personally identifiable information in response to legal process, for example in response to a court order or a subpoena, or in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, and as otherwise required by law.

Your rights regarding the personal information you provide to us

General rights

If you wish to stop receiving marketing communications from us, then please click on the “unsubscribe” link at the bottom of the relevant mailing. If you wish to opt-out completely, then please contact us at using the details provided below.

If you would like us to delete your information from our records, please contact us using the contact details below, and we will respond within a reasonable time. Please note that we may be required to retain specific information by law and/or for our own legitimate business purpose.

Users from the European Economic Area

If you are from the European Economic Area, you have rights (with some exceptions and restrictions) to:

Object to our processing of your personal information, including profiling. You can object at any time, and we shall stop processing the information you have opposed to unless we can show compelling legitimate grounds to continue that processing and to access your personal information. If you make this kind of request and we hold personal information about you, we are required to provide you with information on it. This includes

A description and the copy of the personal information and why we are processing it;
Request erasure of your personal information in certain circumstances;
Request correction or updating of the personal information that we hold about you and that is inaccurate;
Request the restriction of our processing of your personal information in some situations.
If you seek this, we can continue to store your personal information but are restricted from further processing it while the restriction is in place. Where our handling of your personal information is based on your consent, you may withdraw your consent at any time. Withdrawing your consent does not affect the lawfulness of what we have done with your personal information before you withdrew consent.

You may complain to your local data protection authority about our collection or use of your personal information. For example, in the UK, the local data protection authority is the UK Information Commissioner’s Office.

If you exercise the rights above and there is any question about who you are, we may require you to provide information from which we can satisfy ourselves as to your identity.

If you are from the European Economic Area and would like to exercise any of these rights with the personal information we hold about you via this website, please contact us using the contact details provided below. We will consider and respond to your request as per the relevant law.

Our responsibility for website links

This Privacy Notice is limited to the personal information which we collect and use via this website. Further, we can have no responsibility for or control over the data collected by any third party website, and we cannot be responsible for the protection and privacy of any information which you may provide on such sites.

Cookie Policy

This cookie notice is for visitors to our websites, apps and other digital platforms. It sets out how we use cookies. For almost any modern website to work correctly, it needs to collect specific necessary information on its users. To accomplish this, a site will create files known as cookies – which are small text files – on its users’ computers. These cookies are designed to allow the website to recognise its users on subsequent visits, or to authorize other designated sites to identify these users for a particular purpose.

Information collected by cookies is now classed as personal data, and we treat this data with the same care as we do with everything else related to you.

Updates

This Privacy Notice may be updated from time to time to reflect changes in law, best practice or a change in our practices regarding the treatment of personal information. If you do not agree to the changes, please do not continue to use our website. You should check this notice frequently for updates. This notice was last updated 8 October 2021.

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